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Help

Welcome to Click Ranger Pro Support. We’ve created this field guide to assist you with the various aspects of Click Ranger Pro.

Requirements

Click Ranger Pro is a plugin for use on self-hosted WordPress sites, it is not compatible with the WordPress.com hosted service.

Click Ranger Pro requires a minimum of WordPress version 3.8, MySQL 5, and PHP 5.3 in order to function properly.

Recommendations: We recommend that users keep their WordPress installations up to date with the latest available version and that they look for hosts that provide the highest MySQL and PHP versions that have been adopted by WordPress.

Downloading

Once you have completed your purchase of your Click Ranger Pro license you’ll receive an email confirming your purchase with a link to your account where you’ll be able to download the Click Ranger Pro plugin.

Should you lose or delete that specific email you’re always able to log back into the Click Ranger Pro plugin site and download the latest version of Click Ranger Pro. Click the login in the main navigation of the website and enter your username and password on the following form.

Once you’re logged in you should be viewing your Purchase History (fig. 1) and you can click on “View Details and Downloads” to click through to your Purchase Confirmation. On the Purchase Confirmation page (fig. 2) you can click the “Click Ranger Pro” link to start your download.

If you find yourself logged into the site but you’re not on your Purchase History page, you can access that page from the main navigation of the website.

Installation

Via Dashboard:

Installing Click Ranger Pro is no different than installing any other plugin from the dashboard.

First, you’ll want to navigate to to the Plugins section of your dashboard. (fig. 1) From the submenu you’ll select “Add New.” (fig. 1) You will be sent to the Add Plugins page and you’ll see a listing of featured plugins. You’ll want to click on the “Upload Plugin” button at the top of the page. (fig. 1) You’ll then click “Choose File” and then to select the zip file that you downloaded from the Click Ranger Pro plugin site and click on “Install Now.” (fig. 2)

Once the plugin is installed you’ll be directed to the "Installing Plugin from uploaded file" page which will indicate the file you’ve uploaded. You should then click the “Activate Plugin” button to complete the installation. (fig. 3) After the plugin has been activated you will see a Click Ranger Pro section has been added to your dashboard and the plugin features are ready to use. (fig. 4)

As a final step, navigate to the License page in the Click Ranger Pro section of the dashboard. Here you can enter your license key under the license options. This was emailed to you at the time of your purchase or can be located on the Purchase Confirmation page on the Click Ranger Pro plugin site. (fig. 5)

Via FTP:

Many users prefer to add their plugins via FTP. FTP installation of Click Ranger Pro doesn’t differ from a normal FTP installation.

First, you’ll unzip the plugin that you downloaded from the Click Ranger Pro Plugin site. Be sure that the folder name is called “click-ranger-pro”. You’ll then connect to your website via FTP using the FTP client of your choice. The plugin folder should be uploaded to the plugins folder in the wp-content folder for your website.

Once the plugin is installed you can return to your WordPress dashboard. Navigate to the Installed Plugins page. You should then click the “Activate” text beneath the Click Ranger Pro entry on the list of plugins to complete the installation. (fig. 6) After the plugin has been activated you will see an Click Ranger Pro section has been added to your dashboard and the plugin features are ready to use. (fig. 4)

As a final step, navigate to the License page in the Click Ranger Pro section of the dashboard. Here you can enter your license key under the license options. This was emailed to you at the time of your purchase or can be located on the Purchase Confirmation page on the Click Ranger Pro plugin site. (fig. 5)

Recording an Event

Before you begin, be sure to be logged-in to your site as an admin, be viewing the front-end of your website, and have "Show Toolbar when viewing site" checked on your User Profile to see the admin bar. (fig. 1)

To record an event, hover over the Click Ranger Pro menu item in the Admin Toolbar, and click "Record an event." You'll see a red dot appear next to the Click Ranger Pro menu item to let you know the plugin is engaged. (fig. 2)

As you move your cursor around the page, you notice a yellow highlight appear around elements that may be selected for event tracking. Click on the element you'd like to track.

Fill out the form that pops up. This event will only be tracked on this specific URL. If you'd prefer the event is tracked for the entire website, check the "Apply to all pages" checkbox.

Finally, click "Save Event." (fig. 3)

Modifying an Event

Before you begin, be sure to be logged-in to your site as an admin, be viewing the front-end of your website, and have "Show Toolbar when viewing site" checked on your User Profile to see the admin bar. (fig. 1)

To modify an event, hover over the Click Ranger Pro menu item in the Admin Toolbar, and click "View events (n)." (fig. 2) You'll see all your current events for this page highlighted in yellow. (fig. 3)

When you hover over any element you'll see an information window open containing data about the event. Click on the element you'd like to edit. (fig. 3)

Modify the fields to your liking, then click "Save Changes." (fig. 4)

Or, to delete an event, click the red "Delete Event" to remove the event completely. (fig. 5) This will only remove the element from tracking. It will not delete data collected by Google Analytics about the event. All historical data will remain in Google Analytics.

Reporting

Your best source of reporting is going to be with Google Analytics. The main goal of Click Ranger Pro is to help you track events in Google Analytics. That said, we do still provide some basic tracking stats for the last seven days on each event's edit page. It appears at the bottom of the edit screen. (fig. 1)

Affiliate Program

There is an affiliate program for Click Ranger Pro. You do not have to have an active license to Click Ranger Pro to be an affiliate. To join the affiliate program here.

Once you fill out the profile details for the program you’ll receive a 10% commission on new Click Ranger Pro sales. Once you’ve earned $25 in affiliate commissions you’ll be paid via PayPal.

Canceling a Subscription

Click Ranger Pro operates on an annually reoccurring subscription basis. (Unless you have a Lifetime license, in which case a one-time fee grants you access to downloads, updates, and support for the life of the plugin.) As long as you’re subscribed you have access to updates to Click Ranger Pro and access to our support system for any issues that might arise with your specific installation.

Each year on the anniversary of your purchase you’ll be notified about the upcoming renewal. The reoccurring payment for your subscription is handled automatically through your PayPal account.

If you’d like to cancel your subscription, you can choose “Cancel” from the Actions under “Manage Your Subscriptions” on your Purchase History page.